Terms of service

Welcome to ddawarehouse.co.uk, an online retail store operated by HOME BOND LTD.

By accessing our website or placing an order, you agree to these Terms of Service, subject to your rights under applicable UK consumer law.

1. Store Information

Store name: ddawarehouse

Business operator: HOME BOND LTD

Website: https://ddawarehouse.co.uk

Email: support@ddawarehouse.co.uk

Phone: +44 7480271860

Business correspondence address: 20–22 Wenlock Road, London, N1 7GU, United Kingdom

2. Products and Availability

We aim to provide accurate product descriptions, images, specifications, and availability information.

Product colours and appearance may vary slightly depending on your device display.

If an ordered product becomes unavailable, we will contact you and offer an appropriate resolution, including a refund where applicable.

3. Prices and Payments

Product prices are displayed in British pounds sterling (GBP).

Applicable taxes and any additional charges will be clearly displayed before you complete checkout.

Payment must be completed through one of the payment methods available at checkout.

4. Order Acceptance

After placing an order, you will receive an order acknowledgement.

We reserve the right to decline an order for legitimate reasons, including product unavailability, suspected fraud, or an obvious pricing error.

If payment has been taken for an order we cannot fulfil, we will issue a refund.

5. Shipping and Delivery

We offer free shipping on UK orders.

Our standard order handling time is 0–1 business day, with an estimated delivery period of 3–5 business days after dispatch.

Delivery estimates are not guarantees. Your statutory rights concerning delivery remain unaffected.

6. Returns and Refunds

We offer free returns for eligible products within 30 days of delivery.

Please refer to our Return and Refund Policy for detailed instructions.

Nothing in these terms limits your statutory rights under the Consumer Rights Act 2015 or other applicable consumer legislation.

7. Customer Responsibilities

Customers must provide accurate contact and delivery information.

You agree not to use our website for unlawful, fraudulent, or abusive activities.

8. Intellectual Property

Website content, branding, photographs, and written material are protected by applicable intellectual property laws.

You may not reproduce protected content without permission from the relevant rights holder.

9. Liability

Nothing in these terms excludes or restricts liability where doing so would be unlawful, including liability for fraud, death or personal injury caused by negligence, or your statutory consumer rights.

10. Governing Law

These terms are governed by the laws of England and Wales, without depriving consumers of mandatory protections available under applicable law.

11. Contact Us

ddawarehouse — HOME BOND LTD

20–22 Wenlock Road, London, N1 7GU, United Kingdom

Email: support@ddawarehouse.co.uk

Phone: +44 7480271860